viagogo refund policy

Can I get a refund or Exchange? You aren't entitled to a refund just because you could get better seats elsewhere but you should get one if the seats are not as described in the advert. Or else, you may end up like one of their unhappy reviewers. Viagogo refused to accept the information from the committee and continued on with the statement that it was only postponed and that we would receive tickets to the 2021 event or we could possibly try to sell our tickets! This has been Rescheduled twice now and the dates were great then but now I’m not able to take the time off. Tags. The story is told through a refined selection of 60 paintings by some of Europe's most revered artists, including Botticelli, Titian, Velázquez, Goya, Constable, Turner, Renoir, Gauguin and Cézanne. My event is cancelled or postponed - What do I do? The objective of this Standard is to enhance the safety of people in facilities, by providing a framework for emergency planning, utilizing the built facilities as appropriate. This is nerve wrecking!! This website is not intended for viewing or usage by European Union citizens. Listen to Newsbeat live at 12:45 and 17:45 weekdays - or listen back here, Viagogo sidesteps legal action with website fixes, Viagogo faces new court action from watchdog, Further unrest in Netherlands amid Covid protests, Video claims to show Peng Shuai at tournament, Sudan's military reinstates ousted civilian PM. This field is for validation purposes and should be left unchanged. We planned to fly to Brighton, England to see Michael Bolton last October. THE WORLD OF WEARABLEART is the second edition of this truly original visual design sourcebook. “The return of live events, the input of customers, partners, and regulators, and the opportunity to finally consult with our new parent company, … [gravityform id="805" title="false" description="false" ajax="true" field_values="l=US"],

If you are traveling to the event, Viagogo will send your … Class Action Rebates | Cash You Can Claim! A spine-chilling, funny and scary play from the award-winning writer and broadcaster behind the hit BBC podcast The Battersea Poltergeist. How do I change the email address on my account? I bought 2 tickets from viagogo to the barry gibb concert as a xmas gift. I purchased 2 tickets to the Rolling Stones concert for July 5, 2020, for the purchase price of $299.19. Others say they only bought tickets to see one specific band on the 2020 line-up. says Viagogo has "a history of ripping customers off and skirting the law.". I even sent them the link to the promoter of the event as well as the website to the event showing the event canceled. that reports on class action lawsuits, class action settlements, The postponements are allowing customers to see an event at a future date, and those tickets will still be valid at the later date. I would like more information please. Our investigation found that Viagogo is continuing to pressure-sell and is still flouting Google’s own rules. It should be illegal to keep my money for over 3 years. Ten short stories interspersed with brief personal memories of the author's life. Musicals/Movies/Kids Piano Solos refund. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to … expected to be mailed out. Tickets for postponed events are still valid and therefore customers are not entitled to a refund per our terms and conditions. I had ( or still have) Who tickets from a canceled show in Denver and it’s been almost a year you can’t up date credit card info so they can pay you back. I purchased 2 Tomorrowland tickets for 2020 which was cancelled cause of covid. '> I requested a refund of my $1200 and the haven’t responded yet. We want our money back! If you hold an ID or Passport issued from the away team’s country, you are advised to purchase tickets in the 'Away Fans' section. Whether you're sh**ged, married, annoyed, or all of the above, Chris and Rosie Ramsey write hilariously and with honesty about the ups and downs of dating, relationships, arguing, parenting and everything in between. So, caution should be exercised, especially when conducting business online. Viagogo guarantees the tickets they sell just like any other re-seller and have no incentive to have bad or fake tickets sold on their site. Viagogo will issue You a refund for the cost of the tickets.” 28. ), you run the risk of the tickets being rendered invalid and being denied entry on the day, and also being denied tickets to future events. Search over 4,000,000 tickets to popular concert, sport, theatre and festival events in over 50 countries. Your email address will not be published. In July 2019, the world’s predominant search engine banned Viagogo because of its shonky tactics. Consumers in Florida have filed a lawsuit against Viagogo, alleging that the ticket resale marketplace engaged in deceptive and unfair trade practices with a change to its refund policies made retroactive for events amid the coronavirus. They say I have to resell my tickets which is ridiculous. StubHub has made a U-turn on the no-refund policy it adopted in March 2020 and is offering ticket holders cash refunds for tickets to events that were cancelled due to the COVID-19 pandemic. Refund wanted and requested it but have not recv’d it. Spent $361 on tickets and never received them Geneva CH. No Way Down is the the gripping, terrifying story of a brutal struggle for survival on the upper slopes of the Himalayan K2, the world's most hostile terrain, by Graham Bowley. Not very likely. Viagogo guarantees the tickets they sell just like any other re-seller and have no incentive to have bad or fake tickets sold on t... The London BST 2020 was canceled and I was receiving endless emails about taking a voucher instead of a refund as is their policy. 2 Pearl Jam tickets for around $500. Allegedly, Shiflett was told that “once a ticket order has been placed, Viagogo is unable to cancel orders. Read about our approach to external linking. "In these challenging times it seems to be dodging its responsibilities to customers when considering requests for refunds," says Adam French. Found insideBut AEG stands to lose a substantial part of its investment if its insurance policy won't come into play— and that ... of more than 750,000 will go back to the public in the biggest refund program the concert business has ever seen. For excess charges questionable refund policies scalping problems and honor. Unfortunately, we operate a strict no refund policy, but we can do exchanges. You just have to know where to look. Turn eBay Data into Dollars shows you how to use the powerful tools available on eBay to sell smarter and make more money on every sale. Answer (1 of 4): Not very likely. July 19, 2021, 8:27 AM. We will refund you within the next 7 business days, as soon as you inform us of the tracking number of the return tickets to the address indicated above. your claim status, claim form or questions about when payments are I had to buy new tickets for the actual half price and of course Viagogo won't refund anything and won't take any calls and email communication is very poor. I’m out almost $500 now. If there are no tickets labelled as 'Away Fans', then all tickets currently listed are intended for 'Home Fans'.

If they can't make those dates the resale site suggests they re-sell their tickets. My main concern is Viagogo refund policy that is unclear. Its not right. A further period of early bird pricing with savings of up to 20% will apply before regular prices are offered (dates for early bird pricing are TBC). Viagogo has a consumer rating of 1.29 stars from 1,614 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Viagogo most frequently mention customer service, face value and credit card problems. Viagogo ranks 132nd among Tickets sites. How would you rate Viagogo? 1. Contact Viagogo directly – raise a complaint & request a full refund. StubHub stopped guaranteeing cash refunds. Do they ever have problems? Why did this mum take her children to the IS capital? This has allegedly allowed the company to “maintain dominion and control” over customer funds, even though the company has not right to retain these funds. You came here to see ViaGoGo's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a ViaGoGo agent. Melissa Taylor paid over £270 for two Wireless Festival tickets in June. Tags. Yea my order.number is 25048574. The BBC is not responsible for the content of external sites. Viagogo has wriggled out of issuing refunds, adding a clause to its cancellation policy which states if an event organiser offers tickets or vouchers to another event customers will be entitled to those tickets or vouchers. Melissa Taylor paid over £270 for two Wireless Festival tickets in June. This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. is claiming is fundamentally inaccurate," they say in a statement. But a line on Viagogo's website says that if an event is offering tickets for a different show - which both these are - their customers will automatically get those tickets. | I’m having the same issues with Viagogo is this just for Florida residents? I recently requested a refund as my health is failing, and they are telling me they don’t give refunds, and that I could relist the tickets (no thanks). Viagogo have come under fire for refusing to issue refunds for events that have been cancelled or postponed due to the coronavirus pandemic. No refunds or exchanges except as required by and/or specified by the Entertainment Industry Code of Fair Practice. are describing customers who have tickets for postponed events. I received the same good service from them . Moreover, this appears to have been Viagogo’s policy for an extended period. The Viagogo ticket refund class action lawsuit was filed by Lauren Shiflett, who says she bought two Tool concert tickets through viagogo.com, under the belief that the company would honor its “Viagogo Guarantee” and give her a refund if the event was canceled. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it … Viagogo is back on Google, but we have evidence that it shouldn’t be. The secondary ticketing company has blamed cash flow issues and the UK regulatory investigation into its merger with Viagogo for that decision to … Viagogo states that in this case, customers’ tickets will remain valid for the new date and refunds will not be offered. Viagogo, founded in 2008, is a legit ticket site, and one of the largest ticket resale exchange platforms outside the US for major sporting events, concerts, and Broadway shows in Europe, Asia Pacific, Middle East, & Africa, but there some negative Viagogo reviews discovered to be aware of… 18/04/12 - 17:49 #4. Have you had your request for a refund denied after a COVID-19 event cancelation? Viagogo is refunding people who bought tickets to events that have been permanently cancelled due to coronavirus - or giving them a "125% voucher". We’ve had several complaints about banks making their customers jump through all sorts of hoops before providing chargebacks. Though the event was supposedly scheduled for April 19, 2020, the event was canceled because of the coronavirus, she explains. Be prepared to contact Viagogorepeatedly by email and send messages through their online help centre. Sold tickets. Lauren Shiflett claims Viagogo Entertainment's offer of a 125% voucher for canceled events is inadequate because the ticket resale marketplace previously guaranteed full refunds. Can I buy tickets that are personalised with someone else's name on them? ensure that certain customers that made unpaid claims under viagogo’s guarantee will receive refunds if they were entitled to them viagogo must implement the … Business News Live Business FanFair publishes a guide for getting a refund from Viagogo By Chris Cooke | Published on Monday 7 August 2017. StubHub changed its refunds policy just as the pandemic ramped up in the U.S., announcing it would only give customers credit rather than cash for cancelations. Anyone could sell and buy tickets there. In a proposed class action lawsuit, a Florida resident has challenged Viagogo’s supposed failure to offer refunds to those who purchased tickets to events canceled during COVID-19. All right reserved. This guide might be worth a look but unfortunately doesn't look like viagogo is a member of the self regulatory body it mentions. Bought tickets. This guarantee reportedly assures customers that should their event be canceled, they will receive a full refund for their purchased tickets. viagogo on Streamlining Payments for a Global Online Platform. Please note: Top Class Actions is not a settlement Are countries allowed to turn away asylum seekers? administrator or law firm. However, given the unique circumstances surrounding coronavirus, we’re also offering an alternative option: If an event is cancelled, you have the option to receive a viagogo voucher, valued at 125% of your original purchase price, so you can enjoy an event of your choosing in the future. No refund for me. Hundreds of events have been cancelled this summer, and despite organisers confirming this, Viagogo is claiming the events are postponed and refusing to issue refunds. If the buyer is refused entry Viagogo will refund the buyer and the seller won't be paid. Is there anyway that we can join the class action? How will Viagogo.com deliver my tickets? Viagogo is the absolute worst ticket merchant… The absolute worst ticket merchant possible. Allegedly, the updates also informed customers that if one vent was postponed or rescheduled, customers would be contacted with the new date once it is announced. It is important to know from the beginning that Viagogo doesn’t offer refunds and it doesn’t give the buyer the option to cancel or change their order. Easy piano arrangements of 15 tracks from the hit Broadway musical, including: Big Girls Don't Cry * Can't Take My Eyes off of You * December 1963 (Oh, What a Night) * My Boyfriend's Back * Rag Doll * Sherry * Walk like a Man * Working My ... Just send me my money back. Although the official line from the organisers is you can get a refund if you can't make the rescheduled date I'm not sure that applies if you've bought the ticket 2nd hand.

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